ABOUT

The Alabama eID is a trusted digital credential authenticated by Alabama’s Law Enforcement Agency. The Alabama eID is the ONLY online ID that ties back to the in-person proofing process conducted when you apply for a driver’s license or state ID.
The eID can be used to facilitate secure online transactions, like applying online for benefits, securing tax returns and more.
This is a FREE app/service provided to you by the Alabama Department of Revenue to mitigate tax fraud.
No. The Alabama eID is only available to residents with specific iPhone and Android phones. For a complete list, click here.
Don’t wait until tax season to download the app. You will significantly reduce the chance of having your identity stolen and a false return filed in your name if you enroll in this program today.
No. The eID is not a replacement for your driver’s license or state issued ID. As of now, the eID can only be used to secure your online state tax return.
The Alabama Department of Revenue has partnered with IDEMIA (formerly MorphoTrust USA) on providing this service to all residents with a smartphone through a grant-funded pilot.
At IDEMIA North America, our mission is to create a safe and simple future where identity verification is indisputable and only you can assert your identity. As a trusted partner to U.S. government agencies for 60 years, our deep domain expertise in civil identity, public security, commercial markets and biometric identification and document authentication is second to none. These strengths, paired with our unparalleled relationships and pioneering approach to in-person identity resolution and proofing, make us the leading provider of best-in-class solutions for civil and commercial transactions.
IDEMIA is headquartered in Massachusetts with additional offices across the U.S.
The company’s mission is to simplify, protect and secure the lives of the American people in the U.S.
No. Your personal information will not be used for marketing purposes by IDEMIA or any third-party vendor.
For more information, read the IDEMIA privacy statement here.
Once you register your eID with the Alabama Department of Revenue, all your future Alabama income tax returns will be protected.
As parents, your eID protects your joint return, however your dependents’ identities could still be used in a separate fraud scheme. We suggest that if they have a driver’s license or state ID, they should consider downloading the eID app onto their own smartphone to secure their identity.
The best approach for anyone with a driver’s license or state ID is to create an eID and register for protection under the Alabama Department of Revenue’s tax protection program.

SECURITY

Because your identity is verified by Alabama’s Law Enforcement Agency, you and only you are able to open the app. There are no usernames or passwords that can be stolen. Your photograph is the only way to unlock the app and access your eID.
No. The mobile app has built in “liveness testing” technology to protect you against this type of identity theft. Once you open the app and take your photograph or “selfie,” you will be prompted to slowly turn your head from side-to-side enabling the app to determine that you are a live person and not a photograph.
If your smartphone is lost or stolen, rest assured that no one will be able to access your eID. By way of a real-time photograph and biometric technology, only you can access your eID.

ABOUT MY REFUND

No. The eID can only be used to securely lock down your Alabama state tax return.
By securing your tax return with your eID, your tax refund will receive priority processing. But, anyone can benefit from using eID, not just when receiving a tax refund.
Yes. Your accountant or tax preparer will file your taxes as they normally do. Once your state taxes have been received by the Alabama Department of Revenue, you will receive a notification in the eID app alerting you to safely and securely verify your identity and complete the filing process.

Alabama eID SETUP

To download the eID app, visit your App Store. You can also search for Alabama eID on the App Store.

Once you download the app, follow these simple instructions for setting up your eID:

  1. Scan your AL driver’s license or state ID.
  2. Using your phone, take a picture to verify your identity.
  3. Once you have set up the app on your smartphone, go to My Alabama Taxes and register your eID with the Alabama Department of Revenue.
  4. Click "Register your Alabama eID"
  5. A QR code will appear. Scan this with the Alabama eID app on your phone. Note: if you do not complete this step immediately after installing the app, you may need to open the app again and take a selfie to unlock it.
Yes. Once you download and set up your eID, you will complete the enrollment process by going to the Alabama Department of Revenue’s website to confirm your identity.
A QR code stands for a “Quick Response” code. Smartphone cameras can read them lightning-fast to extract information or URLs. You might already have seen them in magazine ads and on signage. In the case of the Alabama eID, once you scan the QR code from any participating website using the eID app on your phone, your eID can privately tell the website who you are and that it’s safe to login. This is how you bypass entering those annoying usernames and passwords. And, none of your data leaves the phone until you see a Request Card and approve.

TROUBLESHOOTING AND USER SUPPORT

For assistance with registration or technical support contact Phone Support: (844) 321-2096

Alabama eID advertising paid for using grant funds provided by the National Strategy for Trusted Identities in Cyberspace.